Many people who start using their first web hosting account, or switch companies, typically have questions about how specific things are done or confront predicaments when setting up different things, including e-mails, site settings, and so on. For this reason, lots of web hosting providers have compiled documentation with common questions and issues in order to help their customers receive info swiftly and easily. Consequently, the customer support staff members can devote more time to real issues that some customers may be experiencing, since the solution for the smaller things will already be available on the web and customers can tackle them without having to get in touch with the client support team. Having in-depth documentation is pretty important, especially for new customers without any experience, as the hosting service entails an array of features and lots of individuals can get baffled about what action to take. A good information repository can both help you carry out the things that you wish and discover how the hosting service works in general.

Extensive Online Documentation in Shared Web Hosting

If you buy a shared web hosting plan from our company, you will be given access to our extensive online documentation where you will see info on just about everything connected with our web hosting packages. The topics range from how to set up an email account on your cellular phone, to how to accomplish various things using an .htaccess configuration file. The articles themselves are written in an easy-to-grasp fashion and offer comprehensive guides on how to complete a given task inside your Hepsia Control Panel. You can also find information that is not directly associated with Hepsia, for example one that concerns web-based apps on your PC. The complete list of articles will be available in the Help section of the Control Panel, but those that are applicable to a specific Control Panel section can be accessed on the spot. Since we have encompassed as many topics as possible, you’ll be able to get to know virtually everything about your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an exhaustive online knowledge base for all our current and prospective clients, so in case you order a semi-dedicated server package from us, you will be able to find any information that you are looking for at any moment. We’ve got a host of educative help articles, which will help you understand better what is happening in your account – "What is PHP?" and "What are file permissions?" are just two instances. Our detailed manuals will help you accomplish anything you like – uncompress an archive, import a MySQL database, forward a domain, etc. Plus, we also have troubleshooting guidelines, which will permit you to find out what induces a specific problem and the probable solutions for it. If you are unable to send e-mail messages or your domain opens an HTTP 500 error message, for example, you can resort to our knowledge base and fix the issue very quickly. The articles can be accessed through each section of the Control Panel, as well as through the all-inclusive Help section.