When your hosting supplier offers live chat support, you can speak with a representative in real-time and find out helpful information or get an issue resolved in a very timely manner. The basic advantage of using chat instead of calling to consult with a live person is that you need just a computer with web access, which means that you will not pay any rates in the event that you're in a different country or state. What's more, it is much simpler to copy and paste data like domains, usernames or error messages in other words details which are sometimes difficult to give to the other side on the telephone. The real-time chat is also a considerably quicker way to contact your hosting service provider's support crew in comparison to using a ticketing system. Last, but not least, in the event that some problem needs a bit more time to be dealt with, you're able to do something different while you wait for guidance on the live chat, which means that you won't lose time - something that's impossible in case you are on the phone.

Live Chat Support in Shared Web Hosting

As we consider the fact that many problems are easily resolved if you talk with a live person, we offer a live chat service for all of our prospective and existing clients. Our chat is online every day and our support representatives will help you with a wide range of questions and problems. If you are not our customer yet, you are able to learn more about our shared web hosting packages and the web hosting platform in general so that you can make sure that your websites will operate properly on our servers. If you already have an account and you've got some questions or you have any kind of troubles with any of our solutions, you can join us on the live chat and we can provide you with the needed details or assist you to troubleshoot the issue. You'll have to open a trouble ticket for some troubles which need more time or the help of a sysadmin, still for a variety of standard troubles you'll get help on the spot.

Live Chat Support in Semi-dedicated Hosting

When you use the live chat support service that we supply with all of our Linux semi-dedicated hosting, you can get the the right answers for any questions you may have or have numerous troubles taken care of very quickly. Our service is accessible every day, so that you will be able to contact an agent even on holidays and weekends. In case you are unsure which package would be better for your sites or if our state-of-the-art cloud hosting platform covers some system requirements, you can come on the live chat before you purchase anything. In case you're a present customer, you'll be able to get more info about account settings, billing issues along with various common tech problems you may encounter, for instance when you can't install an e-mail account in a client on your computer system. The live chat will save you considerable time no matter where you are or when you contact us.