Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Section

  • You’ll find almost all the answers to your questions in the intuitive Help Center integrated into Got Link Hosting’s Control Panel. It includes an exhaustive database with regularly asked questions and in–depth instructional articles contributed by our competent customer support team.

  • Top quality support service

  • Video Tutorials

  • For those of you who prefer to discover how to sort out a regularly experienced problem by watching a how–to video, we have added a selection of video tutorials to our Control Panel. All the tutorial video clips are brief and easy to follow. They offer you step–by–step demonstrations of different web site management tasks.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 technical support service and a 60–minute response guarantee. Our knowledgeable technicians will be available 24/7 to respond to your inquiries and to deal with any problem that you may possibly face. Just send a client support ticket from the Help section and we’ll respond to you in a jiffy.